FAQ

Ordering & payment

Your order will be shipped within 10 business days with an exception for pre-order products. Pre-order products will be shipped in the period that is visible on the product page. You can recognize pre-order products at the label that is visible in the productcard or on the product page.
Yes, If you wish to pay afterwards you can select the Klarna payment option in the checkout.

In case of a problem in the order proces, please contact our customer service department and we will fix it right away. It’s also possible to send over your order via Whatsapp and we will create a order afterwards.

Delivery

We will send your order within 10 business days with an exception for pre-order products. Pre-order products will be shipped in the period that is displayed on the product page.

You can recognize pre-order products at the label that is displayed in the productcard and the notice on the productpage itself.

Yes, we do offer free shipping after a certain amount of ordervalue. This can be different for each country. You can find more information on the cart page about free shipping.

No, we don’t have a minimum order quantity. After a certain amount you will receive free shipping.