Privacy statement

Introduction
Bulbbarn.com, a trading name of Moving Forward, takes your privacy very seriously and will process and use information about you (the data subject) securely. This Privacy Statement explains which data we process and for what purpose. Additionally, you can read about your rights regarding our processing of your personal data in this Privacy Statement. We recommend you read this Privacy Statement carefully. If you have any questions, you can always contact us at customercare@bulbbarn.com.

Who is Bulbbarn.com?
Bulbbarn.com is a trading name of Moving Forward, located at Veenenburgerlaan 71, 2182 RG Hillegom, and registered in the Dutch Chamber of Commerce. When Bulbbarn.com processes your personal data, Moving Forward is the data controller.

How does Bulbbarn.com use your data?
Below is an overview of the purposes for which Bulbbarn.com processes personal data about you, along with the legal basis for processing and the retention period. To keep it organized, we’ve grouped everything by data stream type.

Service Provision, Customer Management, and Financial Administration

• Purpose: Financial Administration
  Data: Company name, billing address, bank details (bank name/IBAN/BIC)
  Legal Basis: Legal obligation
  Retention Period: Maximum of 7 years

• Purpose: Provision of Services
  Data: Name, address, email, case information, financial details, data required to deliver the service
  Legal Basis: Performance of the contract
  Retention Period: As long as necessary for this purpose

• Purpose: Complaint Handling
  Data: Name, address, email, case information, financial details
  Legal Basis: Performance of the contract
  Retention Period: As long as necessary for this purpose

• Purpose: Invoicing
  Data: Name, address, email, case information, financial details
  Legal Basis: Performance of the contract
  Retention Period: As long as necessary for this purpose

Marketing

• Purpose: Direct Marketing
  Data: Name, email address, click and browsing behavior, postal/billing address
  Legal Basis: Legitimate interest (commercial)
  Retention Period: As long as necessary for this purpose

• Purpose: Newsletter
  Data: Name, email address, click and browsing behavior
  Legal Basis: Legitimate interest (commercial)
  Retention Period: As long as necessary for this purpose

Website

• Purpose: Website Analytics
  Data: Browsing behavior
  Legal Basis: Legitimate interest (commercial)
  Retention Period: As long as necessary for this purpose

• Purpose: A/B Testing
  Data: Browsing behavior
  Legal Basis: Legitimate interest (commercial)
  Retention Period: As long as necessary for this purpose

Security and Fraud Prevention

• Purpose: Identity Verification
  Data: Phone number, name, address
  Legal Basis: Performance of the contract
  Retention Period: As long as necessary for this purpose

How do we obtain your personal data?
Bulbbarn.com has your data because you provided it to us.

Your Rights
Under the European General Data Protection Regulation (GDPR), you have the following rights:

• Access
• Amendment
• Restriction of Processing
• Right to Object
• Data Portability
• Withdrawal of Consent

Requests can be submitted to customercare@bulbbarn.com and will be processed within one month.

Recipients of Personal Data
Your data may be shared with processors or third parties involved in fulfilling our agreement with you.

Data Transfer to Third Countries
In certain cases, your data may be transferred to parties outside the European Economic Area (EEA). When this is necessary, EU Model Clauses or Privacy Shield will be used.

Cookies
Bulbbarn.com uses cookies to enhance your experience and gather usage statistics.

Changes to this Privacy Statement
This Privacy Statement may be updated. We advise you to review it regularly for any changes.

Contact and Complaints
For questions or complaints regarding this Privacy Statement, you can contact customercare@bulbbarn.com. You may also contact the Dutch Data Protection Authority, the regulatory authority for privacy protection in the Netherlands.